
Virtual Receptionist offers a full cloud PBX service.
In addition to live telephone answering, Virtual Receptionist offers a comprehensive cloud PBX solution for any company which include routing, and reception tools below, so one number can greet callers, reach the right person, and keep a clear record of every call.
Calling features
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Caller ID & call waiting — See who’s calling and get alerted and get notified if a second caller tries you while you are already on a line.
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Call forwarding — Send calls to a mobile or another number.
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Follow Me — Ring numbers in sequence, or all at once.
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Voicemail to email — Get recordings in your inbox.
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Caller ID forwarding — Route by the number dialled.
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Inbound number tagging — Tag calls by number when you run more than one brand.
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Hold & transfer — Hold a call, then transfer attended or blind.
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Conferencing — Bring multiple callers onto one line.
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Do Not Disturb — Send calls to voicemail or forwarding.
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Custom music on hold
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Call logs — Records by extension or account.
IVR / auto attendant
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Multi-level menus (e.g. 1 Sales, 2 HR)
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Different menus per inbound number
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Day and night greetings and routing
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Upload custom greetings
Hunt lists & ring groups
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Ring a group of phones at once
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Hunt through groups in order until answered
Call restrictions
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Block outbound calls to selected numbers

